Privacy Policy
Fremantle Inspection Services
Effective Date: December 22, 2025
Fremantle Inspection Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors, clients, and prospective clients. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, or communicate with us by phone, email, or text message.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Property address
- Inspection details and service requests
- Any information submitted through contact forms, scheduling tools, or direct communication
We do not knowingly collect personal information from children under the age of 13.
How We Use Your Information
Your information may be used to:
- Respond to inquiries and provide requested inspection services
- Schedule, confirm, and manage appointments
- Deliver inspection reports and service documentation
- Send appointment reminders and service-related communications
- Provide customer support and follow-up
- Improve our website, operations, and customer experience
We do not sell, rent, or trade your personal information.
SMS / Text Message Communications (TCPA & Illinois Compliant)
By providing your phone number and opting into SMS communications through our website, forms, or other methods, you consent to receive text messages from Fremantle Inspection Services. These messages may include appointment confirmations, scheduling updates, inspection reminders, service notifications, and follow-up communications.
Message frequency may vary. Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
You may opt out at any time by replying STOP to any text message. Reply HELP for assistance.
How We Share Information
We only share personal information when necessary and limited to the following circumstances:
- With trusted service providers or subcontractors assisting with inspection services
- When required by law, regulation, or legal process
- To protect the rights, safety, or property of our business, clients, or others
All third parties are expected to maintain the confidentiality of your information.
Illinois Privacy Rights
We comply with the Illinois Personal Information Protection Act (PIPA).
Illinois residents have the right to:
- Request access to personal information we maintain
- Request correction or deletion of personal information, subject to legal or contractual obligations
- Receive notice of a data breach involving personal information, as required by law
Cookies & Website Analytics
Our website may use cookies or analytics tools to understand website usage and improve functionality. These tools do not collect sensitive personal information. You may disable cookies through your browser settings if desired.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take appropriate measures to reduce risk.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or SMS communications, please contact us:
Fremantle Inspection Services
Email: info@fremantleinspections.com
Website: https://www.fremantleinspections.com
Contact Form SMS Disclaimer (Place Below Submit Button)
By submitting this form, you consent to receive text messages from Fremantle Inspection Services related to appointments, scheduling, and inspection services. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. View our Privacy Policy.
